Netgear’s router is quite seamless in term of signal quality and performance. Netgear is a leading producer of cutting-edge switches designed to satisfy the requirement of household and offices. Netgear’s routers outfitted with the latest hardware and feature. These days wireless broadband becomes an absolute necessity for home offices and businesses. Even after a decade of innovation and improvement, the current-gen router still can’t skip their encounter with the technical issues. Netgear router customer care is a cornerstone in the tech support business today. User across Australia who won’t able to resolve the router issues can connect with the professional anytime.

Netgear router technical issues

Configuration issues

Are you unable to configure your printer with your router? Are you having an issue in appending the system to the wireless network? Let’s deal with it: Each network adheres a different setup. So it could be confounding for the user to pinpoint the right combination of settings. For instance, even the experienced tech nerd may not able to figure out the differences between security settings. The following method will ease out the things for you. The given instructions will let you configure your router for cable internet connection via Smart Wizard.

  • Set up the connection between the modem and the Netgear router.
  • Connect your router to the PC via LAN port.
  • Now reboot all the devices i:e PC, modem, and the router.
  • Once all the devices boot up, open the web browser on your system.
  • Enter the following IP address in the URL bar


  • Now you need to log into the router.
  • Enter your default account details.
  • Click the Setup Wizard to continue.
  • Choose Yes and tap Next.
  • Now Setup Wizard will detect the Dynamic IP.
  • Click Next to save the changes.

Hover to the Maintenance and choose Router status to verify internet connectivity.

Lost internet connection

There are times when the user failed to access the internet due to connectivity issues. You can diagnose and rectify this issue in the following way.

  • Go through connectivity port of the devices i:e system, router, and modem to verify the connections. Make sure all the cable tightly plugged in.
  • Use the power cycle in the following way to refresh your cable connection.

  • Turn off all your networking gadgets.
  • Powered up the modem first and wait until it boots up completely. This might take a few minutes while the modem establishes a connection with your ISP.
  • Boots up the router when the setup gets complete.
  • Turn on the wireless devices and verify internet connectivity.

Factory reset issues

Factory resetting could help you overcome various issues with the router. Whether you forget your password or confronting the low signal reception issue, a factory reset can do the job for you.

Reset your router in the following way.

  • Make sure your router is powered up.
  • Locate the Reset button at the back of the device.
  • Arrange an object such as a paper clip that could easily insert in the reset port.
  • Use that paperclip to press the reset button for seven seconds and then release the button.
  • On the router’s login, enters the following credentials.

User Name: admin

Password: password

Router security issues

Your router can be hacked even with the WPA and WP2 encryption. To knock down that severity, it’s better for you to change the WiFi password or network name (SSID) on the regular premise.

The given advances will let you change your router’s login detail with ease

  • Enter the into the address bar of your browser.
  • Enter the router account details when prompted.
  • Click OK to continue.
  • Select Wireless on the home page.
  • Type the new name in the (SSID) field.
  • Now type the new password in the (Network Key) fields.
  • Click the Apply button to save the changes.

Resolving router issues could be confounding undertaking for the user. To ease out the thing, we suggest you connect with experts of Netgear Live Chat support or Netgear customer support. This is the only platform where the user can avail top-notch Netgear customer care services regarding their router issues.